Shipping & Delivery Policy

Last Updated: December 29, 2024

Digital Course Delivery

Instant Access

  • All our AARI embroidery courses are delivered digitally
  • No physical shipping is involved
  • Course access is granted immediately after successful payment
  • Login credentials are sent to your registered email address within 15 minutes of purchase

Course Access Information

What You’ll Receive

  • Welcome email with login credentials
  • Course platform access link
  • Getting started guide
  • Complete course curriculum access
  • Downloadable resource materials (if applicable)

Delivery Timeframe

  • Course access email: Within 15 minutes
  • Platform access: Immediate after login
  • Resource materials: Available instantly in course dashboard

Technical Requirements for Access

To ensure smooth delivery and viewing of course content, please ensure you have:

  • Stable internet connection (minimum 5 Mbps)
  • Updated web browser (Chrome, Firefox, Safari, or Edge)
  • Device with video playback capability
  • PDF reader for course materials
  • Adequate device storage for downloads

Course Materials

Video Tutorials

  • Streaming access: Immediate
  • Quality: HD video content
  • Viewing: Online through our secure platform
  • Duration: Lifetime access to purchased content

Access Issues

Common Delivery Issues

  1. Missing welcome email
    • Check spam/junk folder
    • Contact support if not received within 1 hour
  2. Login troubles
    • Use password reset function
    • Contact technical support for assistance
  3. Content loading issues
    • Clear browser cache
    • Check internet connection
    • Try different browser

Support Response Time

  • Email support: Within 24 hours
  • Technical issues: Within 48 hours
  • Platform access issues: Priority handling

International Access

  • Our digital platform is accessible worldwide
  • Course content is available 24/7
  • Some features may vary by region
  • All content is in English

Contact Information

For delivery-related queries:

  • Email: suryalohith36@gmail.com

Platform Maintenance

  • Scheduled maintenance windows: [specify times]
  • Advance notice for any planned downtime
  • System updates during off-peak hours
  • Minimal disruption to course access

Data Security

  • Secure content delivery
  • Encrypted access credentials
  • Protected video streaming
  • Safe download protocols

Policy Updates

We reserve the right to modify this delivery policy at any time. Any changes will be communicated via email and posted on our website.